Te Ngae Physiotherapy & Pilates is an ACC accredited practice. No referral is required and you can lodge your ACC claim easily with us. We can complete direct billing to Southern Cross for policy holders. EFTPOS and credit card facilities are available.

Materials and extras may be required as part of your treatment and incur an additional cost. These will always be discussed with you prior to use. Please pay at the end of each treatment session unless otherwise arranged.

Physiotherapy

All sessions are 30 minutes in length. No referral is needed for either ACC or private patients.

Cancer Rehabilitation

If you have private healthcare insurance, your policy may cover physiotherapy (especially if you have had surgery). Funding is often available from a variety of charitable organisations including The PINC and STEEL Cancer Rehabilitation Trust or NZ Breast Cancer Foundation. Rotorua Breast Cancer Trust and Canopy Cancer Care may also provide financial support, please contact the clinic for details.

If funding is unavailable normal private rates apply.

Please respect our service by providing as much notice as possible if you are unable to attend an appointment. This may enable someone else to receive treatment. Appointments not cancelled at least 12 hours prior will incur a full private charge. Minimum numbers apply for Pilates classes so please cancel at least 1 day prior to class to allow other clients to be rescheduled if needed.

Pilates Terms & Conditions

  • For maximal results we recommend attending pilates 2-3 times per week.
  • Discount concessions of 5, 10 and 20 (for classes) are available and attendance to class is by prior booking only.
  • In order to maintain consistency, you will be booked into a regular class time, and it is assumed that you will attend this session each week unless you let us know otherwise.
  • Cancellation for any reason needs to be made the day prior to avoid being charged for the class. ie if you are away on holiday, you can let us know in advance and you won’t be charged for the classes you don’t attend. However if you cancel on the day of your class then standard class fee will be charged.